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FAQ

  • Can anyone else receive the product on my behalf in the delivery address?
    Yes, definitely.
  • How do I track my order?
    You can track the order by clicking the Tracking option of our delivery partner. The Tracking option will be shared with you via Email once the shipment is dispatched.
  • What is the delivery time of the product?
    Once you place the order online, the product is expected to be delivered within 7-10 business days. In extreme situations not typically in our control - the product may take some extra time to get delivered. However, you can always track the shipment status online to know its current location and expected delivery time of your ordered product.
  • I missed the delivery as I was not there in home. How do I get it?
    Not to worry as the delivery agent would make another delivery attempt
  • Can I change my contact details post placing an order?
    Any change in contact details is not supported for already placed order. However, you can always update contact details for placing any new order.
  • My order status is showing as delivered though I have not received it
    If your delivery address is residential society, please check with security personnel. If it is individual not gated residence, please check with neighbours. If the delivery address is commercial, please check with the front desk or security personnel. If none of these work, write to us with the order details.
  • I do not want to get marketing Emails from Epic Tee Art
    Just click the Unsubscribe button in the marketing Email you have received. You will stop receiving any marketing mail
  • Do you have any store where I can physically buy these Tee shirts?
    As of now we are only offering these Tee shirts online.
  • Can I place an order from overseas?
    You can not place any order for an overseas delivery address but can place an order from overseas for any Indian address using Indian Credit Card/Debit Card/Net banking
  • Can I place an order without registering?
    Yes, you can always place an order without registering
  • I forgot my Login credentials. How to retrieve them?
    Your email id is your login id. If you have forgotten password, just click 'Forgot Password?' and enter your Email id when prompted. You will receive new password in the Email.
  • Why can't I see the Cash on Delivery payment option?
    We are not supporting COD option currently. You can always make a payment using our secure Credit/Debit Cards, UPI or Wallet payment options.
  • Order is not placed but money deducted. What to do?
    Do not worry. The money should be credited back to the source account within 4-6 business days. If the problem still persists beyond 6 business days, do write to us with the transaction details.
  • How do I make payment for placing order?
    You can pay using Credit/Debit Cards, UPI and Wallet payment options.
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